1. In-Stock Items (Australian Warehouse)
Shipping: Dispatch within 2 business days.
Estimated Delivery: 2-10 business days, depending on your location.
2. Custom and Made-to-Order Items
These items are custom-produced and shipped via international logistics networks:
Production processing: 5–20 business days
International shipping and customs clearance: 15-25 business days
Domestic delivery within Australia: 2–10 business days
Total estimated cycle: Approximately 26–62 business days

Shipping Costs: Rates are calculated at checkout based on the weight, size of the items, and your delivery destination.

Delivery Scope: Standard service includes front-door or roadside delivery (ground floor only for apartments) between 9:00 AM and 5:00 PM, Monday to Friday.

Tracking: A tracking number is provided for every order, allowing you to monitor your shipment's progress in real-time.

Premium Services: Optional White Glove Delivery (including indoor placement and assembly) and Sydney and Melbourne Warehouse Pickup are available upon request for additional fees.

Tax Information: All website prices are inclusive of GST, which will be clearly itemized at checkout.

Check More : Shipping Policy

We deeply appreciate the importance of making the right decisions when it comes to choosing office furniture. Our Office Furniture Return and Exchange Policy is thoughtfully designed to guarantee your complete satisfaction with your furniture purchases. Please carefully review the following policy details to fully understand the terms and conditions:

Check More: Return & Refund

• Browse and select your desired furniture style.
• Add items to your shopping cart.
• Proceed to checkout to complete your purchase.

For custom requirements beyond our standard options, please contact
sales@kaguya.com.au for assistance."

Check More : How To Order

1.Due to the difference between shooting lights and display resolutions, there may be chromatic aberrations between the picture and the real object and the picture on our website is for reference only.

2.Since the dimensions of our products are measured manually, there may be some variation in inches between the actual product and the measurement data. The measurement data is provided for reference purposes only.

3.Wipe clean with a soft dry cloth. To protect finish, avoid the use of chemicals and household cleaners. Hardware may loosen over time. Periodically check that all connections are tight.

1.Contact us with Live Chat Support.

2.Contact us From Email: sales@kaguya.com.au

3.Contact us here: Contact Us